1. Introduction

Zero Hiring (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered recruitment platform.

2. Information We Collect

2.1 Employer Information

• Account information (name, email, company name, password)
• Company details (industry, size, hiring volume)
• Billing and payment information
• Job descriptions and requirements
• Usage data and platform interactions

2.2 Candidate Information

• Personal identifiers (name, email, phone number)
• Resume and application materials
• Interview recordings (audio and/or video)
• Interview transcripts and AI-generated assessments
• Employment history and qualifications

2.3 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Usage patterns and session data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide and maintain our recruitment platform
• Conduct AI-powered candidate interviews and assessments
• Generate candidate scores and recommendations
• Process payments and manage subscriptions
• Send transactional emails and notifications
• Improve our AI models and service quality
• Comply with legal obligations
• Detect and prevent fraud or abuse

4. AI Processing and Automated Decisions

Our platform uses artificial intelligence to:

• Conduct automated interviews with candidates
• Analyze interview responses and generate assessments
• Score candidates based on job requirements
• Parse and evaluate resumes

Important: AI assessments are recommendations only. Final hiring decisions are made by employers, not by our AI systems. Candidates have the right to request human review of any automated assessment.

5. Data Sharing and Disclosure

We may share your information with:

• Employers: Candidate data is shared with the employer who posted the job
• Service Providers: Cloud hosting, payment processing, email services
• ATS Integrations: When you connect your Applicant Tracking System
• Legal Requirements: When required by law or to protect our rights

We do not sell personal information to third parties.

6. Data Retention

We retain data as follows:

• Employer accounts: Until account deletion plus 30 days
• Candidate data: 2 years after last activity, or as required by employer
• Interview recordings: 1 year, or until employer deletes them
• Payment records: 7 years for legal compliance

7. Data Security

We implement industry-standard security measures including:

• Encryption in transit (TLS/SSL) and at rest (AES-256)
• Access controls and authentication
• Regular security audits and penetration testing
• Employee security training
• Incident response procedures

8. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@zerohiring.com.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for transfers outside the European Economic Area.

10. Cookies and Tracking

We use cookies and similar technologies for:

• Essential: Authentication and security
• Analytics: Understanding usage patterns (Amplitude)
• Error Monitoring: Identifying and fixing issues (Sentry)

You can control cookies through your browser settings.

11. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy-related questions or to exercise your rights:

Email: privacy@zerohiring.com
Data Protection Officer: dpo@zerohiring.com
Address: Zero Hiring, Inc.

California Residents

Under the CCPA, California residents have additional rights including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information. For more information, contact us at privacy@zerohiring.com.

European Union Residents

Under GDPR, you have additional rights regarding your personal data. Our legal basis for processing includes contract performance, legitimate interests, and consent where applicable. You may lodge a complaint with your local supervisory authority.