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Front of House Associate

ZeroLas VegasFull-time

Illinois notice: artificial intelligence may be used to support employment decisions for this role. AI is not used to infer or discriminate on the basis of protected classes under the Illinois Human Rights Act.

About the Role

En Fuego Cigars & Lounge is a premier cigar destination with two Las Vegas-area locations and a 24/7 private membership lounge in Henderson. Known for its curated humidors, hand-rolled cigars, and elevated lounge experience, En Fuego attracts a discerning clientele who expect knowledgeable, warm, and unhurried service.

The Front of House Associate is the first point of contact for every guest. This is a service-first role suited to someone who enjoys people, can hold their own in a premium product environment, and takes pride in creating a genuine lounge experience — not just processing transactions.

Key Responsibilities

Welcome and seat guests, manage the front-of-house floor during service hours
Guide guests through cigar selections, lounge offerings, and membership options
Handle point-of-sale transactions, online order inquiries, and retail sales
Maintain humidor presentation and stock levels; escalate replenishment needs
Support cigar roller events and private bookings — set-up, hosting, and breakdown
Uphold lounge ambiance: music, lighting, cleanliness, and seating arrangement
Build regulars' loyalty through personalised product recall and attentive service
Assist with social media content capture as directed by management

What We're Looking For

Warm, confident communicator — equally comfortable with walk-ins and VIP members
Genuine curiosity about premium products; cigar knowledge is a bonus, not a must
Prior hospitality, retail, or lounge experience preferred but not required
Reliable, self-presented, and comfortable in an adult entertainment environment
Comfortable working evenings, weekends, and occasional events
21+ (Nevada compliance requirement for the lounge environment)

Compensation & Schedule

Pay: Competitive hourly rate, commensurate with experience

Schedule: Flexible — full-time and part-time shifts available, including evenings and weekends

Perks: Staff product education, event access, and tips

Locations

Las Vegas: 3540 W Sahara Ave e2, Las Vegas, NV 89102

Application

Apply for Front of House Associate

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